Social Services

Hours - Monday through Friday - Open for phone 
calls 8:00 a.m. to 4:30 p.m.

  • Crookston Office: Window hours are 8:00 a.m. to 4:00 p.m. The lobby self-service hours are 8:00 a.m. to 4:30 p.m
  • East Grand Forks Office: Window and lobby hours are 8:00 a.m. to 4:00 p.m.  The lobby self-service hours are 8:00 a.m. to 4:30 p.m.  
  • McIntosh Office: Window is closed to the public. The lobby is self service from 8:00 a.m. to 4:00 p.m.

Document Submission

Paperwork for Social Services can be placed in our “drop box” located at each Social Services location or it can be submitted online below.Upload A Document



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Mission Statement

Polk County Social Services is dedicated to providing quality services through social and financial assistance programs to individuals and families in an equitable, compassionate manner, which affirms the value and uniqueness of each individual.

These services are provided by a professional staff committed to enhancing the quality of life for people while ensuring the cost-effective expenditure of public funds consistent with state and federal requirements.

Overview

Polk County Social Services is the county's public welfare and social services agency. The department is divided into three divisions and assists county residents in the following areas:

Child Support

  • Child Support Enforcement and Collections

Income Maintenance

  • Child Care Assistance Program
  • Eligibility Guidelines
  • Financial Assistance
  • Health Care Programs

Social Programs

  • Adoption
  • Adult Protection
  • Chemical Dependency
  • Child Care Licensing
  • Child Protection
  • Child Welfare
  • Continuing Care
  • Developmentally Disabled
  • Foster Care Licensing
  • Mental Health

To Report Child Abuse or Neglect

** If the child is in immediate danger, call 911 or your local police department. **  

If you want to make an immediate oral report of physical or sexual abuse, neglect, or exploitation of a child on Monday-Friday from 8:00 AM – 4:30 PM, call the below numbers and ask for the intake worker. You can also complete the Child Protection Form and submit via email, which is the preferred method. Email submission is encrypted.

You may also send an email to pcss.intake@co.polk.mn.us.

EAST GRAND FORKS OFFICE
424 Central Ave NE, Suite 104
East Grand Forks, MN 58201
218-470-8483
CROOKSTON OFFICE
612 N Broadway, Room 302
Crookston, MN 56716
218-470-8483

If making a report by email, please include your contact information so you can be reached for clarifying questions or to obtain needed information that may not be included in the email. After 4:30 PM on weekdays and on weekends, please call the following to make a report:

Report suspected maltreatment of a vulnerable adult to the Minnesota Adult Abuse Reporting Center (MAARC) at 1-844-880-1574 which is open 24 hours a day, seven days a week. If the vulnerable adult is in immediate danger, call 911. Mandated reporters may use the online reporting tool by making a web report at mn.gov/dhs/reportadultabuse/.

Documents