Administering and supporting electronic door access controls and video surveillance systems
Administering and supporting Internet Protocol (IP) Telephony (IPT) system
Data backup and restoration operations
Design, implementation, integration, testing, and deployment of technology systems and processes
Development and promulgation of County wide IS standards, policies and procedures
Disaster Recovery Planning (DRP)
Education and training for end users
End user desktop technical support
General IT operations including:
Patch management
Software/hardware upgrades
Systems and network monitoring
Systems maintenance
Work order system management
Information security and regulatory compliance auditing and enforcement
Information systems risk management
Internal Audio/Visual multimedia production
Internet and intranet administration
Needs discovery/analysis, feasibility assessment, consulting, IS project planning and coordination
Network and systems administration
Physical asset and software license management
Primary and Redundant Site Data Center (RSDC) operations
Strategic planning and alignment of all technology related systems and processes with overarching goals and initiatives established by the County Administrator
Unified communications and collaboration systems management (conference call, video conferencing and smart board technologies)